Guaranteed Home Loans LLC
Effective Date: January 1, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA Guaranteed Home Loans LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, and physical address.
Opt-in Records: Timestamps and records for all communication channels, including SMS and email.
Non-Personal Information: IP address, browser type, device information, and website usage patterns.
Customer Communication: Records of inquiries, appointment details, and service history.
2. How We Use Your Information
We use collected data for:
Providing and improving our mortgage services.
Communicating about inquiries, appointments, and promotions.
Enhancing website functionality and ensuring security.
Maintaining records of communication preferences and consent.
3. SMS Messaging & Compliance * Program Terms: By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders and important updates.
Opt-In & Consent: You will only receive messages if you have explicitly opted in. We maintain timestamped records of all opt-in actions.
Opt-Out Instructions: You can cancel SMS notifications at any time by replying "STOP". You will receive a final confirmation message, and all opt-out requests are processed immediately.
Help & Support: Reply "HELP" for assistance or contact us directly via email.
Carrier Information: Carriers are not liable for delayed or undelivered messages. Standard message and data rates may apply.
SMS Data Protection Statement No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure We do not sell, rent, or trade personal information. We may share information with:
Service Providers: Third-party vendors who assist in our operations and SMS providers solely for delivering consented messages.
Legal Compliance: If required by law, legal process, or valid law enforcement requests.
Exclusion: All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security We implement reasonable security measures, including encryption of sensitive data and secure access controls. No method of transmission over the Internet is 100% secure, but we strive to use commercially acceptable means to protect your data.
6. Cookies & Tracking Technologies We use cookies to analyze site traffic, remember preferences, and improve user experience. You may control cookies through your browser settings.
7. Your Rights & Choices You have the right to access, update, or delete your personal information. You may opt out of marketing emails via "unsubscribe" or SMS messages by replying "STOP".
8. Third-Party Links We are not responsible for the privacy practices of third-party websites that may be linked to our services.
9. Changes to This Privacy Policy We may update this policy periodically, and the latest version will be available for review.
10. Contact Us
Guaranteed Home Loans LLC Phone: +1 470-740-5854
Email: [email protected]